It is now our 5th Woom bike. And have witnessed everything that has progressed and gone backwards. New doesn't always mean better, this applies to the new grips and the saddle. What was once beautifully sewn, well-upholstered looks like straight stock simply cheap and uncomfortable. About the structure: There were no instructions included, nor does it mean any information about the torque of the screws... minor paint defects on the frame here and there. Brakes poorly adjusted and both rims also have a nice impact. And finally, a squeaky crank, this is no longer a premium children's bike a slowly overpriced lifestyle product.
Hi Markus Wow, the 5th woom bike — thanks for your loyalty over the years! We are all the more sorry that you were so disappointed this time. With our quality standards, this simply must not happen, and we sincerely apologize for the trouble with the rims, the crank and the paint defects. We take your critical feedback about the new grips and saddle very seriously and pass it on directly to our product development department. It is best to contact our customer service directly via our contact form. There you can also directly attach pictures of the paint defects and the rims. Best regards, Your woom team












































