Contact us!

Do you have a question about your order or our products? Or perhaps you'd like to tell us about an issue? We look forward to hearing from you!

Here's how to reach us:

Customer service

We can be reached by telephone on +43 2243 23923 from 9 a.m. to 5 p.m. on Monday to Friday.

You can also send us a message using our contact form. Please be patient with us if the response time is a bit longer than you're used to. We're doing our best to help you as quickly as possible.

Postal address

Want to send us something by post? Here's our address:
Inkustraße 1-7
Halle 14, Top 5
3400 Klosterneuburg

Contact form

We'll do our best to address your issue as quickly as possible.

By filling in and submitting the contact form, you give us your consent to us using your e-mail address and name to process your issue. You can find further information about personal data and how woom GmbH handles it in our privacy policy.

Want to become a woom dealer?

We're delighted that you are interested in a partnership with us.

We've set the goal of getting as many children as possible excited about cycling worldwide. We can only achieve this goal together with strong and reliable partners who, like us, want to impart a love of bike riding to children. 

If you share our mission and motivation and want to pass it on to customers locally, please feel free to send us an inquiry. We'll get in touch with you as soon as possible.

Please send your inquiry to [email protected].