Do you have a question about your order or our products? Or perhaps you'd like to tell us about an issue? We look forward to hearing from you!
Here's how to reach us:
We'll do our best to address your issue as quickly as possible.
If you need to contact us about a fault or issue with your woom bike, please do NOT use the general contact form. Send us an e-mail to [email protected] instead, including a description of the issue as well as photos that clearly show the problem. Thank you!
Want to send us something by post?
Here is our address:
Halle 14, Top 5
We are unable to collect items or offer you advice at this location.
Want to become a woom dealer?
We're delighted that you are interested in a partnership with us.
We've set the goal of getting as many children as possible excited about cycling worldwide. We can only achieve this goal together with strong and reliable partners who, like us, want to impart a love of bike riding to children.
If you share our mission and motivation and want to pass it on to customers locally, please feel free to send us an inquiry. We'll get in touch with you as soon as possible.
Please send your inquiry to [email protected].