Shipping Information
EU countries & United Kingdom
woom offers free shipping to Austria, Denmark, France, Germany, Italy, the Netherlands, Sweden and the UK on orders over €59/£40. Shipping for orders under €59/£40 costs €5/£5.
For all other countries the following shipping costs apply:
Accessories: €5/£5
woom ORIGINAL, woom EXPLORE & woom NOW: €19/£16
woom OFF, woom OFF AIR and woom UP: €29/£25
Costs for shipping to an island may vary.
Please note: Orders shipped to Channel Islands from U.K. are treated as exports/imports. The recipient is responsible, as the importer, for completion of any import documents and payment of any local taxes and duties.
woom has dedicated online shops for certain countries, including Austria, Denmark, France, Germany, Italy, the Netherlands, Sweden and Switzerland. Make sure that you're in the relevant country shop when placing your order. If you wish to place an order for a country that doesn't have its own woom shop, please order through the international shop.
Austria: Delivery in 2 - 3 working days (except woom UP: Delivery in 7 - 10 working days)
Germany: Delivery in 4 - 6 working days (except woom UP: Delivery in 7 - 10 working days)
France: Delivery in 3 - 6 working days
Netherlands: Delievery in 3 - 6 working days
International: Delivery in 4 - 7 working days
UK: Delivery in 5 - 7 working days
Denmark
woom offers free shipping to Denmark on orders over 400 DKK. Shipping for orders under 400 DKK costs 35 DKK.
Delivery in 3 - 6 working days
Sweden
woom offers free shipping to Sweden on orders over 650 SEK. Shipping for orders under 650 SEK costs 55 SEK.
Delivery in 3 - 6 working days
Switzerland and Liechtenstein
For orders to Switzerland and Liechtenstein, shipping is free when you spend over CHF 59. Shipping for orders under CHF 59 costs CHF 5*.
You will not have to pay any export, import or customs duties. We will cover the cost of sending items back to us if you want to return or exchange them or if they were damaged during shipping.
* The actual shipping costs will depend on the EUR/CHF exchange rate on the day you place your order and so may vary slightly.
Delivery in 5 - 7 working days
Is your country not listed?
Not a problem! Send us an email to [email protected] and we will be happy to help you.
You'll find more information on shipping and delivery in our FAQ.