Dear WOOM manufacturer, You've disappointed me. I recently bought the woom GO 3 from you. Before (two years ago) I bought the woom GO 2 (also from you). Now they're next to each other and I can compare them. Even at first glance, it is noticeable that the quality has deteriorated. Cheap grips, cheap saddles, imprecisely glued rim tape that causes the tire to be inserted crookedly. And many other little things, such as: The diameter of the lower frame rim is smaller, the color tone is different, you also seem to be using a cheaper version when it comes to Schwalbe tires now. I simply blindly clicked “buy” because I expected the same quality as two years ago. Even though the poorer quality can be due to several reasons: I'm going to buy the next bike in two years. You won't be the first or even the second choice anymore.
Hi Krzysztof, We're extremely sorry to hear that your new woom GO 3 disappointed you — especially since you've had good experiences with our predecessor model for two years already. We take your criticism very seriously. We would like to improve the situation with you if you give us the opportunity to do so, as this does not meet our quality standards. We invite you to get in touch with our customer service team and we'll be happy to help you with that. Greetings Your woom team
















































