Bikes are typically delivered within 2-3 business days for domestic shipping. Please see our shipping rates here. For any other shipping questions, click here.

Holiday Shipping

December 18, 2023, is the last day for UPS Standard Shipping before Christmas.
December 20, 2023, is the last day for UPS Expedited Shipping before Christmas.

If you need to return or exchange your woom bike for any reason, we offer an extended 60-day return window during the holiday season, which will cover all purchases made in November and December. Please see our Returns & Warranty Policy here.

855-966-6872
[email protected]
Mon - Fri: 9 am - 5 pm CST

2023 Holiday Hours

December 23: 9 am - 3 pm CST (email/chat only) 
December 24-26: Closed
New Year’s Day: Closed

We recommend assembling the bike prior to gifting it to ensure the perfect holiday moment and a smooth first ride. For assembly instructions specific to your woom bike model click here.