The Woom 4 is already our third Woom and, as always, we love the bike itself. Unfortunately, this time I had to worry about a detail that didn't have to be the case. All previous wheels came with a high-quality bell (Woom Bing). The accompanying bell is apparently mandatory in Austria. With the current Woom 4, they have decided to save money and include an inferior bell. This is harder to use and sounds really awful. The child also complained immediately. Now I have to order an extra better bell, pay for shipping, wait and throw the enclosed bell in the trash, and that with a bike that costs almost 600 euros. I'm sorry, but it's hard to understand.
Dear Christoph, Thanks for your honest feedback! We are very sorry that you did not like the included bell. We have switched to a different bell here and we can understand that it does not meet your requirements. Please write to our customer service about this, we are sure to find a good solution for your extra shipping costs here.:) We are looking forward to your message! Very best regards your WOOM team































