Thank you for picking the woom NOW!
Has anyone ever told you that you have great taste?
And now you've come to the right place to find out everything you need to know about your new bike. Here you'll find helpful videos, practical tips, answers to FAQs and all the instructions available to download.

woom NOW 456

Any questions about assembly or usage?
FAQs
Where is the woom NOW designed to be ridden?
The woom NOW has been designed for urban settings and is not suitable for rugged off-road or trail riding. Please refer to the instructions for use for more information on this.
What equipment does the woom NOW come with as standard?
The woom NOW comes with the following:
- Front rack with straps
- Mudguards
- Hub dynamo
- Front and rear light with built-in reflectors
- Kickstand
- Twist-grip bell
- Frame bag
These accessories are not optional.
What mounts does the woom NOW have and where are they?
There are threaded holes for attaching the frame bag on the bottom of the top tube and the top of the down tube. Two further threaded holes are provided on the top of the down tube near the bottom bracket for attaching a bottle cage.
It is also possible to attach additional items (such as a bottle cage or a bike lock bracket) onto the back of the front rack, using the two fittings found on either side.
What additional woom accessories are available for the woom NOW?
The cage for our GLUG Stainless Steel Bottle can be fitted on the top of the down tube near the bottom bracket or on either side of the back of the front rack. In addition to the front rack, you can also fit the PICKUP Rack at the rear of the woom NOW.
Is there anything I need to consider regarding the performance of the brakes before riding the woom NOW for the first time?
While hydraulic disc brakes offer exceptional braking power with nominal force and are easy to modulate, they require some time to reach their optimal performance levels. This is called 'bedding in' the brakes. Your new disc brakes and brake pads will need to be bedded in. Bedding them in ensures that the disc brake rotor and brake pads will work properly together. Find a safe, traffic-free location, ideally slightly downhill and follow these steps:
1. Accelerate the bike.
2. Alternate between the front and rear brake, using a decent amount of force until the bike comes to a stop.
3. After you have repeated the first two steps a few times, you'll notice an significant improvement in the braking performance.
4. You will know when the brakes are bedded in because there will be no further increase in braking performance.
What should I do if the tyre is rubbing against the mudguard?
That's easy to fix by readjusting the mudguard. All you need to do is loosen the left and right bolts in the stay clamp (near the wheel axle) and adjust the left and right stays so there is at least 6 mm between the tyre and the mudguard. Once you are happy with its alignment, re-tighten the two bolts in the stay clamp.
What should I do if the lights on my woom NOW stop working?
If the front or rear light on your woom NOW stops working, follow these steps:
1. Check that the light is on. You'll find the on/off switch on the back of the front light.
2. Check that the hub dynamo plug is plugged in.
3. Check that the cables between the plug and the hub dynamo are properly connected in the hub dynamo plug.
To do this, open the grey plug in the wheel hub and pull the cables out of the two-prong plug. Twist the ends of the cables and feed them back through the holes in the plug. Bend the cables into the two grooves to make sure contact can be made once the plug has been plugged in.
4. Check that there is no damage to the cables between the plug and the hub dynamo and between the rear light and the cable duct on the mudguard.
5. You can also check that the cables running from the cable duct on the mudguard to the rear light are connected properly in the rear light plug. This step involves removing the wheel and rear light, however, so we would only recommend doing this if you have some experience of bike mechanics.
6. If the problem hasn't been resolved after following all these steps, you can replace the broken light with a new one (or ask a bike mechanic to do this for you).
These products are compatible with your woom NOW:

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