Shipping Information

EU countries

We offer free shipping throughout Europe on orders over €59. Shipping for orders under €59 costs €5.

Costs for shipping to an island may vary.

Switzerland and Liechtenstein

For orders to Switzerland and Liechtenstein, shipping is free when you spend over CHF 59. Shipping for orders under CHF 59 costs CHF 5*.

You will not have to pay any export, import or customs duties. We will cover the cost of sending items back to us if you want to return or exchange them or if they were damaged during shipping.

_{* The actual shipping costs will depend on the EUR/CHF exchange rate on the day you place your order and so may vary slightly.}

United Kingdom

No online orders for UK-based customers

We are unfortunately suspending orders of woom bikes to the United Kingdom. Find out why here and learn what’s happening to current orders.

Is your country not listed?

Not a problem! Send us an email to [email protected] and we will be happy to help you.

You'll find more information on shipping and delivery in our FAQ.