Our two children have been riding Woom bikes for many years and so far we are satisfied with the quality and equipment. Woom wheels are certainly a bit more expensive in terms of price, but the workmanship and lower weight than competitors' wheels convinced us. However, there were significant (visual) deficiencies in our recently purchased Woom EXPLORE 6 — I can't say whether due to transport or already during production. The packaging did not look damaged upon delivery. In my opinion, these deficiencies should not occur at the price. But I also think sending back because of the visual defects is an exaggeration. Too bad, but there is no better rating this way. Without the flaws, it would certainly have been 4 stars or more.
Hi Sebastian, Thanks for your feedback and pictures We're sorry that the bike didn't reach you properly. That really shouldn't be happening. Please contact our customer service directly, we will definitely find a solution even without you having to return the bike. Your WOOM team






















































