My daughter has a lightweight combination lock and as a result of two touches through the lock, we already have two chips, which I find very annoying. At that price, I would have expected more from the quality. I have a bike myself, something like this hasn't happened to me yet. Of course, you can immediately see it at the top of the middle bar.
Hi Durdu, Thanks for your feedback and the picture. I was happy to check with our technicians and quality management for you internally. Unfortunately, paint chips can occur when something, such as a stone or other object, such as a bicycle lock, unhappily hits the edge of the frame and shows up as a paint chip as shown in the photo. In general, the paint is not covered by warranty. https://woom.com/de_AT/garantie Please contact our customer service directly. Depending on the color of your bike (red or anniversary), we can offer you a touch-up pen as a gesture of goodwill or our brand new reflective stickers with which you can embellish the area. Since our bikes are made of aluminum, there is no risk of corrosion. Greetings your WOOM team