Questions about the woom GO?

Our woom GO bikes are superlight all-rounders that come in four sizes for children between 18 months and 8 years. The woom GO collection will unlock all kinds of adventures for your child – whether they're riding around town or exploring nature on two wheels. It's available as a balance bike (with 12 or 14″ wheels) and a pedal bike (with 14, 16 or 20″ wheels), making it the ideal choice for children who are just starting out on their cycling journey. Thanks to the lightweight, age-specific geometry, child-friendly components, and long list of safety features, your child will be able to handle their new bike capably and confidently.

Use our Bike Finder Quiz and our Bike Comparison Tool to find the perfect woom bike for your child in next to no time.

Yes. The woom GO 1, GO 1 PLUS, GO 2, GO 3, GO 3 AUTOMAGIC, and GO 4 are permanent additions to our range of bikes. The woom ORIGINAL will only be available while stocks last.

The woom GO is the eighth generation of our much-loved woom ORIGINAL product line, upgrading our classic bike model with technical updates, fresh colors, and a new brand name. Available in four sizes (with 12, 14, 16, and 20″ wheels), the woom GO collection was re-designed to improve comfort and safety for children aged between 18 months and 8 years while they're learning to ride a bike.
This is what's new about the woom GO: 

• The bike geometry is even better for beginners, and the saddle has an age-appropriate design for each bike size so your child can sit more comfortably in an upright position. 
• The handlebars have a narrower diameter at the end, and the grips have an age-appropriate design for each bike size to improve the grip comfort for your child. 
• Corresponding ABC markings on the BMX handlebar and seatpost (on size 2 and up) make it easier for you to keep adjusting the saddle and handlebars to your child, so the bike can grow with them. 
• The saddle on the woom GO 1 and woom GO 1 PLUS has a textured underside, so it's nice and easy for you to carry your child's balance bike when they're too tired to ride. Both our balance bikes also have an oval-shaped seatpost so it doesn't twist to the side when you're adjusting the saddle height. 
• The woom GO 4 has an easy-to-use twist grip shifter with a fun, child-specific gear indicator (rabbit to go faster; turtle to go slower) that helps young riders get acclimated with gears in no time.
• All sizes of the woom GO come in our classic woom red and four new colors – vibrant yellow, hot pink, metallic blue, and metallic turquoise.

Yes. All the accessories for our woom ORIGINAL bikes (models from 2020 onward) fit the woom GO bikes in the same size.

Here's a list of the accessories that fit the different sizes of the woom GO:

This largely depends on your child's individual needs and how they plan to use their woom GO. 

• Whichever woom GO size your child has, you can always add our loud and clear VIENNA Bell or BING Bell.
• If your child has the woom GO 1 balance bike, you can add the SURFBOARD Footrest to ramp up the fun factor. Our BUTLER Bike Bag is another handy accessory that makes it easier (and cleaner) for you to carry your child's balance bike when they need a rest. 
• All sizes up from and including the woom GO 1 PLUS will come with the LEGGIE Kickstand pre-installed, which allows your child to easily park their bike without scuffs.
• Our woom GO 2, GO 3, and GO 4 bikes can be upgraded with the SNAP Click-On Fenders and the CYCLOPE Bike Lights to improve your child's ride experience. Those same models are compatible with the POP Kids' Bike Basket, providing your child extra space to take their essentials with them on their adventures. 
• The woom GO 3 and GO 4 are ideal for exploring nature and setting off on longer bike rides, so it might be a good idea to fit them with our PICKUP Rack. That way, your child will be able to carry everything they need comfortably and safely.

Yes, the sizes of the woom GO bikes and balance bikes are the same as the sizes of the woom ORIGINAL bikes and balance bikes. 

• The smallest balance bike, the woom GO 1, has 12″ wheels and is designed for children who are between 31 - 40" tall (roughly 18 months to 3.5 years old).
• The woom GO 1 PLUS balance bike with 14″ wheels and the woom GO 2 with 14″ wheels (the smallest bike with pedals) are designed for children who are between 37 - 43" tall (roughly 3 to 4.5 years old). 
• The woom GO 3 and woom GO 3 AUTOMAGIC bikes with 16″ wheels are designed for children who are between 41 - 47" tall (roughly 4 to 6 years old). 
• The woom GO 4 with 20″ wheels is designed for children who are between 45 - 52" tall (roughly 6 to 8 years old).

We understand that a bike for older children needs to be different than a bike for toddlers and preschoolers, both in terms of functionality and aesthetics. 

• The woom GO is available in sizes 1 to 4. The geometry and features of these balance bikes and pedal bikes are well-suited for beginners, making it easier for kids to learn to ride while staying safe and having fun. 
• Designed for older children and pre-teens, the woom EXPLORE comes in sizes 4 to 6. Its features and design have been carefully matched to the wants and needs of older kids. 
• Take note! There are now two different size 4 models with 20″ wheels intended for everyday riding – the woom EXPLORE 4 (with an adjustable stem and disc brakes) and the woom GO 4 (with a BMX-style handlebar design and rim brakes). 

All spare parts available for the woom GO – including grips, saddles and reflectors – can be found in our spare parts shop or through your local woom dealer.

If you're struggling to find the spare part you need, our customer service team will be happy to help you. 

Most of the woom ORIGINAL spare parts fit the woom GO too. We recommend that you always check the product description in our shop. A list of compatible bike models is provided for each spare part.

If you have any other questions or need any further assistance with spare parts, contact our customer service team or your local woom dealer.

The saddles on each model in the woom GO collection have an age-appropriate design corresponding to each bike size, in order to provide your child with ultimate comfort. 

It is possible to remove and replace the saddle, but note that you will have to also remove and replace the seatpost because the saddle and seatpost are integrated on the woom GO.

Make sure you clean your child's woom GO regularly to keep it in good condition. You should also check the screws, tire pressure, and brakes on a regular basis. If you notice that any parts are damaged or worn, have them repaired or replaced by a professional. You can also check that your child's woom GO is in proper working order and safe for your child to ride by having a professional bike mechanic inspect the bike at regular intervals. You can find further instructions for maintenance on individual bike components and check the recommended maintenance schedule in the instructions for use for the woom GO.

We have a number of useful bike fit and maintenance blogs on our website that guide you through adjusting your child's woom bike and handling simple maintenance tasks yourself.

We recommend that you run through a quick safety check before every ride to make sure that everything is working as it should be. Think: screws, brakes, air!

1. Are all the screws and quick-releases tightly secured?

2. Are the brakes working perfectly?

3. Are the tires well pumped up? Is there any sign of damage to the rubber?

4. You should also make sure that your child is wearing a bike helmet that fits them properly.

You can find further safety information in the instructions for use for your child's woom GO. 

You can take precautions to protect your child's woom GO against theft. We recommend using a good-quality lock (like our LOKKI Bike Lock) to secure both the frame and the front wheel to something that cannot be moved. You should ideally store your child's woom bike inside your home or in a locked garage. If you have no choice but to leave the bike outside, make sure it's in a well-lit, busy spot where it's in full view.

Don't forget to make a note of the frame number too. This number is unique to your bike, so it provides an important way of identifying it when reporting a theft to the police and working with your insurance provider.