the bell is easy for small hands, but too big for the frame and doesn’t come with a buffer piece, so it has to be twisted sideways just so and keeps falling down to the middle of the handlebars, rendering it useless until adjusted back up, so it cannot be used while biking necessarily. My som has a woom 2, for reference.
Hi Donna, Thanks for giving us your feedback! I'm sorry to hear that you are having a hard time mounting the bell properly. We would love to help you make sure that the bell sits properly on the handlebars. I kindly ask that you contact our customer service team so that we can help you with this further. Best, Your woom team



