Delivery Options

we currently offer standard delivery (delivered in 3-5 days) for all products and 2-day express delivery (delivered in 2-3 days) for our ORIGINAL bikes. The size of the bike and destination will affect the shipping rates for both standard and express delivery.

You can also choose to pickup your order from our Austin warehouse by selecting "Local Pickup" during checkout.

Shipping Rates

For all domestic orders bound for the contiguous United States (a.k.a. Lower 48 and D.C.), the following shipping expenses will apply, per bike:

Bike model	Standard Delivery (3-5 Business Days)	2-Day Express (2 Business Days)
woom 1 woom 1 PLUS woom 2	$29	$69
woom 3 woom 4 woom 5 woom 6	$39	$129
woom OFF 4 woom OFF 5 woom OFF 6 woom OFF AIR 4 woom OFF AIR 5 woom OFF AIR 6	$59	N/A
woom NOW 4 woom NOW 5 woom NOW 6	$79	N/A
woom UP 5 woom UP 6	$99	N/A

For Alaska, Hawaii, Puerto Rico, military APOs/FPOs and other US territories, the following shipping expenses will apply, per bike:

Bike model	Standard Delivery (3-5 Business Days)	2-Day Express (2 Business Days)
woom 1 woom 1 PLUS woom 2	$59	$79
woom 3 woom 4 woom 5 woom 6	$69	$149
woom OFF 4 woom OFF 5 woom OFF 6 woom OFF AIR 4 woom OFF AIR 5 woom OFF AIR 6	$99	N/A
woom NOW 4 woom NOW 5 woom NOW 6	$239 $499 $499	N/A
woom UP 5 woom UP 6	N/A	N/A

NOTE: Due to air freight limitations with the FAZUA battery, we cannot ship the woom UP to Alaska, Hawaii, or other US Territories. We can ship to Canada via ground shipping at a variable price that will be calculated at checkout

Additional shipping rate information:

Shipping rates are per bike, so orders containing multiple bikes will have multiple shipping fees.
Orders consisting solely of accessories, apparel, or spare parts will incur a $5 standard shipping fee.
At this time, there are no expedited shipping options for accessories, apparel, or spare parts.
Orders containing a bike and other accessories will not be charged an additional $5.

For reference, this table shows example orders and their corresponding shipping rates:

Example Order	Destination	Standard Shipping
woom 1	Michigan	$29
woom 5, AIRFLO Bike Pump, GLUG Stainless Steel Bottle	California	$39
woom 2	Alaska	$59
BING Bell	Ohio	$5
woom 6, LOKKI Bike Lock, VIENNA Bell	Hawaii	$69
woom 1, woom 2	Florida	$58

Spare Parts

Check out our blogs on bike maintenance